Frequently Asked Questions

At iClean Better, you can expect a thorough and detailed cleaning service. Our team is dedicated to providing top-notch cleaning services tailored to meet your specific needs. Whether it's a residential or commercial space, we strive for excellence in every cleaning project.

Getting your home cleaned with iClean Better is easy! Simply schedule a cleaning service with us, and our professional team will take care of the rest. We use eco-friendly products and advanced techniques to ensure a deep and thorough clean every time.

iClean Better provides cleaning services in Naples, Florida, and surrounding areas. Whether you need cleaning for your home, office space, retail establishment, or restaurant, we've got you covered. Our service area is designed to meet the cleaning needs of our local community.

You do not need to be home when our cleaners arrive. We understand that your time is valuable, so you can trust our professional team to handle the cleaning even in your absence. Rest assured that your space will be left sparkling clean and fresh.

At iClean Better, we are a Christian family-owned business with a focus on integrity, quality, and customer satisfaction. Our team consists of trustworthy individuals who are dedicated to providing exceptional service. You can trust us to deliver reliable and professional cleaning services every time.

With iClean Better you're not caught up in paperwork. We're all about flexibility, friendliness, and fabulous cleaning – no contracts necessary! You just hire us and let us do what we do best.

Yes!  If you ever spot a corner or crevice we missed, just let us know within 24 hours and we'll swoop in for a cleanup encore, no questions asked.Your feedback is really important  for us - guiding us to constant improvement and helping us serve you better.

On the day of the service, you can leave your payment at the property in the form of cash or a check. For our records, and to keep everything running smoothly, we also require credit card information for all our clients prior to your first cleaning. Just in case the cash or check didn't make it, we'll put your credit card to work for the services. This way, you can enjoy a stress-free, seamless payment process while we work our magic to keep your home in Naples shining bright!

We acknowledge that accidents can happen. Fear not! We're fully insured to cover any claims, and for minor mishaps, we're ready to replace or reimburse for any items that may have been damaged. If there's anything in your home that can't be replaced from a quick trip to Target or HomeGoods, please let us know before we begin our cleaning adventure.

we usually assign a single cleaner for all regular maintenance cleanings. Experience has shown us that one dedicated person gets to know your home better and can provide a more tailored and high-quality cleaning. Our solo stars are all graduates of our Perfect Maintenance Cleaning Training and System. You'll love the individual attention they give to your home!However, for our larger projects that require over 4 hours of cleaning, we deploy a dynamic duo. The same goes for first-time cleanings, deluxe deep cleanings, and move-in/out cleanings.

regular recurring maintenance cleanings, whether weekly, bi-weekly, or monthly, we assign one cleaner to your castle. If your regular cleaner is out sick or enjoying a well-deserved day off, we'll step in with a substitute so that your cleaning session goes on as scheduled. We put in serious to keep the same staff assigned to your home, maintaining consistency for you and for them. We do our best to keep you in the loop with any changes, but in case of any last-minute switch-ups, our end game is always to have your home cleaned, no matter what.

We kindly ask you to consider other options such as keyless entry, a lockbox, or a garage code. If you want to go old school, a key under the mat works too.

Absolutely! All our cleaners come with a seal of trust as their background checks are conducted through the Sheriff's Department. We believe in maintaining a safe environment for both our clients and our staff, so you can rest easy knowing your cleaner has been thoroughly vetted.